Customer care
Contact
We’re here to help with questions about your order, shipping, returns, or your re:ru:fu=fu:ru:re piece.
Please contact us at [email protected]. We aim to reply within 3 business days.
Orders & shipping
For questions about an existing order or delivery, please include your order number and any relevant tracking information.
Damaged, faulty or incorrect items
Please contact us before returning an item. When you contact us, please include clear photographs of the item and any visible issue. We may ask for additional information if needed to review the issue.
Repair & aftercare
If your piece needs attention — even years after purchase — please contact us. We’ll review its condition and let you know what support may be possible.

