Legal Notice under the Specified Commercial Transactions Act

The seller’s address and telephone number will be provided without delay by email upon request.

If you would like this information before placing an order, please contact: [email protected]

Product prices are displayed on each product page.

Prices for customers in Australia are shown using the store’s Australian market pricing and currency settings.

The final amount payable is shown at checkout before purchase.

A flat shipping fee of A$30 applies to each order shipped to Australia.

Any applicable taxes, duties, or customs charges not collected at checkout may also be payable by the recipient where applicable.

We accept payment methods made available through Shopify Payments, including major credit cards and Shop Pay.

Available payment methods are shown at checkout.

Your piece will be dispatched from Japan in approximately one week.

This estimate refers to the time before dispatch and does not include international transit time.

Delivery times may vary depending on customs clearance, postal operations, destination, and other circumstances.

Each EN is individually handcrafted and sold only while the piece is available.

We do not currently offer made-to-order, preorder, or backorder purchases.

If you wish to cancel your order, please contact us at [email protected] within 24 hours of placing your order.

Cancellation requests cannot be accepted more than 24 hours after the order is placed.

If an approved cancellation has already been paid for, the applicable refund will be processed through the original payment method.

We do not offer returns or exchanges for change of mind.

If your item arrives damaged, is incorrect, or has another issue that is apparent on delivery, please contact us within 7 days of delivery and include clear photographs of the item and the issue. If a fault becomes apparent after this period, please contact us as soon as possible. See our Returns Policy for details.

Your rights and remedies under the Australian Consumer Law are not excluded or limited by this policy.