Privacy Policy

re:ru:fu=fu:ru:re respects your privacy and handles personal information as described in this policy, including to operate our online store, fulfil orders, and support our customers.

When you place an order or contact us, we may collect information such as your name, email address, shipping address, order details, selected earring configuration, and correspondence with us.

We may also process technical information and essential cookies or session data required for the operation of the website, cart, checkout, security, and related services.

We use personal information to:

• process and fulfil orders
• arrange payment and shipping
• provide customer support
• handle returns, remedies, and aftercare enquiries
• maintain the security and integrity of the store
• comply with legal, tax, accounting, and regulatory obligations

Payments are processed through Shopify and its supported payment providers.

re:ru:fu=fu:ru:re does not independently store your full payment card details.

Our independently hosted custom storefront uses Shopify for commerce-related services, including product and catalogue information, cart, checkout, and payment-related functionality. Shopify may process your information when you interact with our store or purchase products through these services.

Shopify Network Intelligence is enabled for our store. Shopify may use information from your interactions with this store, other Shopify merchants, and Shopify to provide and improve its services, including Enhanced Services such as personalisation and advertising-related services.

Information may be shared with Shopify, service providers, and other third parties where necessary to provide the services described above, operate the store, and fulfil orders. These include payment providers, delivery providers such as Japan Post, and technology or hosting providers. Information may be processed in countries outside your country of residence, including outside Japan or Australia, subject to applicable legal requirements.

For more information about Shopify's own processing, including Enhanced Services, see the Shopify Consumer Privacy Policy.

re:ru:fu=fu:ru:re does not use your personal information for marketing emails sent directly by us unless you have provided the relevant consent. This statement concerns our own marketing communications; Shopify's own processing is described above.

On our custom storefront, we use cookies or similar technologies where necessary for essential storefront functionality, such as maintaining your cart and supporting security. This describes technologies deployed directly by us on the custom storefront.

Shopify may also use cookies or similar technologies when providing its commerce and related services, in accordance with its own privacy practices described in the Shopify Consumer Privacy Policy linked above.

When analytics is enabled, we ask for your permission before loading Google Analytics 4 on our custom storefront. It helps us understand traffic sources, pages and products viewed, and shopping actions. You may decline analytics and still browse and purchase. You can change your choice through “Analytics preferences” in the footer.

Analytics may process cookie identifiers, device and browser information, approximate location and purchase-event data through Google, including processing outside your country. Our storefront events do not include your name, email, address or payment details. We do not enable advertising personalisation in this implementation. Shopify checkout has its own privacy controls; checkout analytics is subject to those controls. Browser blocking or withheld consent may prevent measurement without preventing a purchase. See Google’s Privacy Policy.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, accounting, legal obligations, and dispute resolution.

If you would like to ask about, correct, or request deletion of your personal information, please contact us at:

[email protected]

Some information may need to be retained where required by law, accounting obligations, fraud prevention, or the establishment or defence of legal claims.

Privacy enquiries can be sent to:

[email protected]

We may update this Privacy Policy when our services or data practices change.

The latest version will be published on this website with its effective date.